Questions And Answers

Can I rely on you? We have kids and wouldn't’ want them let down and so we won’t let yours down. Also, service and reputation is everything. Most of our bookings come from word of mouth. Can I collect the castle? Sorry, but for insurance and safety purposes, we must deliver and install the bouncer. How safe is it? All our bouncers high quality industrial castles made to a very high standard. On delivery, your site will be inspected and you will be advised of any potential safety hazards, making safe bouncing for your children. If the site is inherently unsafe, we reserve the right to cancel and not install the bouncer. You, the hirer, are responsible for ensuring proper adult supervision of the castle and the safety of the children using the equipment. Safety first! Why can’t adults use the certain bouncers? Our castles each have a specific age limit for safety and insurance reasons. Two castles at this time are suitable for adults and children over 14 years. Can we move the bouncer? No, once erected the inflatable must not be moved even if it rains. Are you members of any recognized organizations? Yes, we are members of the B.I.H.A. (British Inflatable Hirers Association). B.I.H.A promotes good practice, safety etc. You can look at the B.I.H.A. site for further details. How do I book and pay for a hire? Please see our bookings page.