Questions And Answers

Can you provide someone to supervise the castle? This is not a service normally provided. But please feel free to ask for a quote. Do you provide safety instructions? Yes. We do provide safe operating instructions as part of the Hire Agreement which you must read and sign. What sort of surface do you need for the inflatable? Inflatables situated outdoors need to be set up on a flat grassy area to ensure that the unit can be staked down, or on a flay hard surface where we can ancor down with sand bags. It must be clear of sharp objects such as rocks etc, not muddy or covered in dogs mess. We reserve the right cancel the booking and not to install our equipment on unsuitable ground. What if I need to cancel? No problem, just give us a call. However, we would appreciate as much notice as possible. If you cancel on the doorstep or whilst we are en-route, we will have to charge the full amount previously agreed. How much does the unit cost to run? An average unit costs approximately between 50p to £1.00 for a days use Do I need to keep the blower going? The blower must be kept going constantly the castle is in use. In the event of high winds occurring, just switch off and let the bouncer deflate. How long does it take to setup? An average Bouncer takes approximately 10 - 25 minutes to set-up depending on the location and the type of castle and about 30 minutes to pack away.

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